Very Happy with my pet insurance to begin with......

[mhuinker]

Now, I just love them and how they handle theirselves and the customer service is the best I've seen in decades for a company of any kind!!!!

I received this from them, and handwritten, a personal note from each one in the office..... I'm just beside myself, my own vet, who knew Leo and saw him often, didn't even do that....... I'm so touched.



I have been very happy with them and the way they handled the final claim for Leo.... very professional and sympathetic!!

Sorry, if this may not be allowed on here. Just wanted to share this card, it really touched me.

 

[FroxerMom]

WOW!! I am really impressed. What a thoughtful thing for an insurance company to do! Something you definitely wouldn't expect.

I was very sad to hear of his passing. I bet receiving a touching note like this really made your day. I would like to know the name of this insurance company if you can/want to share it. I do not currently have pet insurance but this is a company I would absolutely consider using after reading your post. I have had a vet send a note and a small memorial gift, but have never heard of a personalized note from insurance. I'm glad it gives you comfort knowing you have a caring company behind you.

 

[2bullymama]

Wow... totally amazing!

And, totally fine to post and share company name


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[Cbrugs]

Awesome!


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[mhuinker]

WOW!! I am really impressed. What a thoughtful thing for an insurance company to do! Something you definitely wouldn't expect.

I was very sad to hear of his passing. I bet receiving a touching note like this really made your day. I would like to know the name of this insurance company if you can/want to share it. I do not currently have pet insurance but this is a company I would absolutely consider using after reading your post. I have had a vet send a note and a small memorial gift, but have never heard of a personalized note from insurance. I'm glad it gives you comfort knowing you have a caring company behind you.

Healthy Paws!


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